← Back to Home

Terms of Service

Last updated: September 4, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Cheforge website at cheforge.com (the "Service") and your reservation of the Harmony robot chef ("Product"). By accessing our Service or making a reservation, you agree to be bound by these Terms.

Please read these Terms carefully before using our Service.

Definitions

  • "Company" refers to Cheforge
  • "Product" refers to the Harmony robot chef
  • "Reservation" refers to your pre-order of the Product
  • "Service" refers to our website and related services
  • "You" refers to the individual accessing or using the Service

Eligibility

To use our Service and make a reservation, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding agreements
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations

Product Reservation

Reservation Process

When you make a reservation, you are placing a pre-order for the Harmony robot chef. Your reservation includes:

  • A $20 reservation deposit (fully refundable until production begins, applied toward final purchase)
  • Priority access to the Founder Edition
  • Estimated delivery in Summer 2026 (subject to production timelines)
  • Final product pricing confirmation before production

Pricing and Payment

  • Reservation Deposit: $20 USD (fully refundable, applied toward final purchase)
  • Estimated Retail Price: $1,499 USD (subject to change)
  • Final Pricing: Confirmed before production begins
  • Payment Methods: Major credit cards via Stripe

Delivery Timeline

Product delivery is estimated for Summer 2026. This timeline is subject to:

  • Manufacturing readiness and capacity
  • Regulatory approvals and certifications
  • Supply chain and production factors
  • Quality assurance and testing completion

Refund Policy

Reservation Deposit Refunds

Your $20 reservation deposit is fully refundable until we begin production of your unit. This deposit will be applied toward your final purchase price:

  • Request refunds at any time before production begins
  • Refunds processed within 5-10 business days
  • Refunds issued to original payment method
  • No refund fees or penalties

Order Cancellation

You may cancel your reservation:

  • Before we confirm final pricing and specifications
  • If you disagree with final pricing when announced
  • At any time before production begins

Product Specifications

The Harmony robot chef is currently in development. Final specifications, features, and design may differ from current descriptions and renders. We reserve the right to:

  • Modify product features and specifications
  • Update design elements and materials
  • Enhance functionality based on testing
  • Adjust pricing based on final specifications

Material changes will be communicated and you may cancel if unsatisfied.

Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Copy, modify, or distribute our content without permission
  • Use automated systems to access the Service
  • Impersonate others or provide false information

Intellectual Property

The Service and its content, including text, graphics, logos, images, and software, are owned by Cheforge and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or create derivative works
  • Use our trademarks or logos without permission
  • Copy or reverse engineer our technology
  • Remove or modify copyright notices

Disclaimers

The Service and Product information are provided "as is" without warranties of any kind. We disclaim all warranties, including:

  • Merchantability and fitness for a particular purpose
  • Accuracy of product descriptions or delivery timelines
  • Uninterrupted or error-free service operation
  • Security of data transmission

Limitation of Liability

To the maximum extent permitted by law, Cheforge shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Service
  • Delays in product development or delivery
  • Changes to product specifications or pricing
  • Data loss or security breaches

Our total liability shall not exceed the amount you paid for your reservation.

Indemnification

You agree to indemnify and hold harmless Cheforge from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your State].

Changes to Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

Termination

We may terminate or suspend your access to the Service at any time for violations of these Terms. You may discontinue use of the Service at any time. Upon termination:

  • Your right to use the Service ceases immediately
  • Refund policies remain in effect for reservations
  • Provisions that should survive termination remain in effect

Contact Information

For questions about these Terms or our Service, please contact us:

Cheforge

Email: hello@cheforge.com

Subject: Terms of Service Inquiry

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.