Have questions about your Harmony reservation, technical specifications, or delivery timeline? We're here to help.
Email: hello@cheforge.com
Response time: Within 24 hours
Questions about your pre-order, refunds, or delivery updates
Email: hello@cheforge.com
Subject: Reservation Support
Common questions about Harmony reservations
Our current estimate is Summer 2026. We'll share detailed timelines as we lock manufacturing, and reservation holders get early access to updates.
Yes, your $20 Founder Edition reservation deposit is fully refundable until we begin manufacturing your unit. This deposit will be applied toward your final purchase price.
Estimated retail price is $1,499, subject to change based on final specifications, production costs, and market conditions. Final pricing will be confirmed before production and you can cancel your reservation if you don't approve.
Yes, you can modify or cancel your reservation any time before production begins. Contact us with your order details.
We're focusing on US delivery first, with international shipping plans to be announced closer to launch.
Didn't find your answer? Email us directly and we'll get back to you within 24 hours.